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Privacy Policy

Your privacy matters to us. Please read this carefully.

Privacy Overview

Tompli is committed to protecting your privacy and ensuring a safe and transparent user experience. This Privacy Policy explains how we collect, store, use, and safeguard your personal information when you use www.tompli.com, the Tompli mobile app, or related services.

1. Information We Collect

a. Personal Information
  • Name, email address, phone number, profile information
  • Billing, shipping, and contact addresses
  • Payment details (processed securely via third-party payment gateways)
  • Login credentials (username, password, tokens)
b. Usage & Interaction Data
  • Pages visited, bookings made, services viewed
  • Search history, preferences, and activity data
  • IP address, browser type, device details
c. Location Information
  • Location/GPS access (with user consent)
d. Cookies & Tracking
  • Cookies, web beacons, and similar technologies for analytics & customization

2. How We Use Your Information

  • Process and manage bookings, tickets, and service delivery
  • Send confirmations, updates, and promotional offers
  • Improve platform performance and user experience
  • Prevent fraud, unauthorized activities, and abusive behavior
  • Generate analytics and usage reports
  • Comply with legal and regulatory obligations

3. Sharing Your Information

  • Service Providers: Payments, analytics, hosting, support
  • Vendors: Shared only to facilitate bookings
  • Legal Compliance: As required by law/court/government
  • Business Transfers: Mergers, acquisitions, restructuring
  • Marketing (With Consent): Personalized offers & promotions

4. User Accounts

  • Users may create accounts to manage bookings and preferences
  • You are responsible for safeguarding your login credentials
  • Any unauthorized access must be reported to Tompli immediately

5. Data Security

  • Encrypted connections and secure servers
  • Restricted access to sensitive data
  • Regular security monitoring and audits

Note: No method of electronic storage is 100% secure.

6. Marketing & Communications

  • We may send marketing emails, offers, or push notifications
  • You may opt-out anytime via settings or “unsubscribe” links
  • Your contact details are never sold to third parties

7. Data Retention

  • Data is retained only as long as necessary for service delivery or legal compliance
  • Data beyond retention requirement is deleted or anonymized

8. Third-Party Links

  • Tompli may include links to third-party sites or apps
  • We are not responsible for their content, privacy, or security

9. Children’s Privacy

  • Tompli is not intended for individuals under 18
  • We do not knowingly collect data from children
  • Any identified child data will be deleted immediately

10. User Rights

  • Access and update your personal information
  • Request deletion (subject to legal requirements)
  • Opt-out of marketing at any time
  • File complaints regarding privacy violations

11. Cookies & Tracking

  • Cookies enhance experience, analytics, and personalization
  • You can disable cookies, but some features may not work properly

12. Liability & Dispute Resolution

  • Tompli is not liable for losses arising from vendor services
  • Disputes related to services must be resolved with vendors directly
  • Tompli may mediate disputes at its discretion

13. Policy Updates

  • Privacy Policy may be updated periodically
  • Updates will be posted with the revised effective date
  • Continued use = acceptance of latest version
14. Contact Us

For any privacy concerns, complaints, or data-related requests:

Tompli
📧 bell@tompli.com
🌐 www.tompli.com